Susan Trotter, RN, BSN, MAS
Vice President of VNA of New Jersey North
Susan Trotter is Vice President of VNA of New Jersey, Northern Division and oversees the home care divisions in Essex, Hudson, and Middlesex Counties. She plays an important role in the integration of the Barnabas Health Home Care teams with VNA Health Group. Her primary focus is providing excellent care to patients by utilizing best practices, improving patient experience and quality outcomes, as well as, maintaining financial stability. Susan became involved with the VNA of New Jersey through the partnership with Barnabas Health in 2016. Prior to the joint venture, Susan served as the Administrative Director of Barnabas Health Home Care where she was responsible for overseeing the clinical operations of the Medicare-Certified agency and promoting a smooth transition for patients discharged from the Barnabas Health System to return home.
On the work front, Susan also enjoys having direct communication with her staff. She makes joint visits with the nurses and aides to see how well they interact with their patients. Susan believes it is important to acknowledge staff for their accomplishments and to utilize teaching moments as they arise. Her door is always open and she is always ready to listen. She values those with a good sense of humor, strong work ethic, and enduring sense of compassion.
One of her personal goals is to provide care to the many patients who reside in poor communities, who are unable to get the help they need. The ability to provide this care is extremely important in promoting wellness for all.